Shipping policy

At Tumdi, we know that finding the perfect lamp is only part of the joy—receiving it quickly and safely makes the experience complete. That’s why we’ve built our shipping process to be smooth, transparent, and worry-free. Every order is carefully packed and sent with attention, ensuring your lighting finds its way to your home in pristine condition.

We currently ship exclusively within the United States. All delivery costs are included, so you’ll see the price of your chosen lamps without any extra surprises at checkout.

Processing Your Order

• Orders are carefully prepared and usually leave our warehouse within 1–2 business days.
• Our team handles each order personally to ensure everything is ready for safe delivery.

Delivery Timeline

• Once shipped, transit typically takes 3–7 business days.
• In total, most orders arrive within 4–9 business days from the time you place them.

Daily Cut-Off

• Orders placed by 3:00 PM (GMT-06:00) Central Standard Time (Chicago), Monday through Saturday, are processed the same day.

Tracking Your Delivery
After your order leaves our hands, you’ll get an email with tracking details. This lets you follow its journey every step of the way. While we aim to meet all delivery windows, occasional delays may occur due to factors like high demand, weather, or logistics. If that happens, we’ll make sure you’re updated so you always know the status of your shipment.

Need Help?
Our team is here for you. For any questions about your delivery or special requests, reach out to us at info@tumdi.com. We’re happy to assist and make your experience as seamless as possible.